Last Updated: October 24, 2024
Special Delivery Service, Inc. ("Company", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the [App Name] (the "App").
1.1. Personal Information:
We collect personal information such as your name, email address, phone number, profile image, and digital signature when you register or update your account.
1.2. Location Data:
We collect your real-time location data while you use the App to track and verify job completion.
1.3. Device Information:
We may collect device information such as IP address, operating system, and mobile carrier.
1.4. Usage Data:
We collect information about how you interact with the App, including the time and date of access, features used, and errors encountered.
2.1. To create and manage your account.
2.2. To assign and track jobs related to your role as a process server.
2.3. To verify job completion through real-time location tracking.
2.4. To communicate with you regarding updates, services, or technical issues.
2.5. To comply with legal obligations, including recordkeeping and law enforcement requests.
3.1. We may share your information with:
- Third-party service providers who assist in operating the App.
- Law enforcement agencies when required by law or court order.
3.2. We do not sell your personal information to third parties.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
We implement industry-standard security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6.1. Access and Correction: You may access and update your personal information through your account settings.
6.2. Location Data: You can disable location tracking in your device settings, but doing so may limit the functionality of the App.
The App is not intended for use by children under the age of 18. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy in the App or sending an email.
If you have any questions or concerns about this Privacy Policy, please contact us at sdxprosupport@specialdelivery.com.
